Get more information out of an Internal Server 500 Error

A common error in WordPress is a HTTP 500 error and will look something like the image below. This is not descriptive and will not help narrow down the cause of the issue. In production sites it is best practice to show a generic error such as this one, but for the purposes of troubleshooting we need more information.

For most users getting more information is easy.

  1. FTP into your website
  2. Open the file named wp-config.php
  3. Find the line where you see define('WP_DEBUG', false);
  4. Change false to true and save the file

The next time you refresh the page you were getting an error on you should now see more descriptive error messages which will help in troubleshooting. If the line is already set to true you may have another plugin or server configuration which is suppressing the error output.

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