If you’ve purchased a ThemeSquared theme via Themeforest, and are looking to create a support ticket with our help desk. This involves finding the “purchase ID” for your ThemeForest purchase.
To do this, please use the following steps:
- Login to your ThemeForest account.
- Visit the Downloads tab.
- Locate the theme you’d like the Purchase ID for and select the Download button next to it.
- On the dropdown menu that displays, click the License Certificate & Purchase Code link.
- A text file will now be downloaded to your computer, containing the Purchase ID for the product.
The following is a screenshot of where to find the License Certificate & Purchase Code link.